Hourly rate of pay is £9.00 p/h
Location: Kingston Upon Thames
Hours of work: shifts: Monday- Friday between 9am -5pm

Our Client can only accept Fluent Dutch speakers for this role, therefore to apply for this position you must have lived or worked in The Netherlands for a long period of time and be fluent in spoken & written Dutch. We cannot accept candidates that do not meet these criteria.

Requirements / Knowledge / Skills / Abilities:

• Excellent clear written and spoken skills
• Fluency in written and spoken DUTCH
• Receive & reply immediately to emails in FLUENT DUTCH
• Answer inbound and make outbound calls within guidelines/goals established by the client and contact centre management.
• Consistently achieve call quality score goals to meet client and customer satisfaction goals.
• Other duties as assigned.
• Escalate questions and issues to Customer Service Supervisor as required.
• Adherence to current Company policies and guidelines.
• Effectively managing and resolving of all customer queries / correspondence / complaints by phone and email.
• Confidence when speaking with customers over the phone
• Managing and updating internal customer databases and sensitive information
• Good computer skills (Microsoft Office)
• To provide a high level of customer service to clients at all times.
• To ensure all support calls and emails are answered and resolved and logged appropriately.
• To ensure clients complaints are dealt with and logged in line with the complaints escalation policy.
• To work effectively as part of a team developing effective and supportive relationships with colleagues.
• Monitoring outgoing emails and incoming calls.
• Working to agreed service levels and targets whilst ensuring service to customers is second to none
• Ensuring all issues and complaints are resolved during first contact if possible

Your application will be passed to our team of recruitment consultants and should your CV be a match for our Client’s requirements we will be in touch ASAP to arrange an interview.

Unfortunately due to the volume of applications we receive we are unable to respond to every unsuccessful applicant, therefore if you do not hear from us within 10 days of your application please be aware that in this instance the Client has chosen not to pursue your application for this position.
Kingsgate Recruitment do not discriminate on grounds of Disability, Race, Age, Gender, Creed or Sexual Orientation and comply with all relevant UK legislation.

Our client is the world leader in their field.

As an integral member of the customer service team you will have a passion for delivering customer service excellence

Ensuring administration from ordering to invoicing
Taking ownership of customer enquiries, through to completion including resolving issues quickly and efficiently in a courteous
Handling customer complaints
Working independently and as part of a team on a variety of special projects for business improvement and improved customer service

YOU MUST BE FLUENT IN SWEDISH – SPOKEN, WRITTEN & ORAL TO BE CONSIDERED FOR THIS POSITION

At least 2 years customer service / administrative experience
Demonstrates initiative
Excellent verbal and written communication skills
Ability to plan and organise self and workload
Excellent interpersonal skills
Attention to detail is essential
Enjoys working in a team
Confident under pressure
Able to handle difficult / volatile situations professionally and calmly
Confident on a variety of computer systems

Unfortunately due to the volume of applications we receive we are unable to respond to every unsuccessful applicant, therefore if you do not hear from us within 14 days of your application please be aware that in this instance the Client has chosen not to pursue your application for this position.

Your role will be predominantly field-based, covering London and the surrounding areas where you will be responsible for sourcing new employer leads, building long term employer relationships and recruiting learners onto government funded Apprenticeships.

If you would like the opportunity to work for a growing organisation that rewards success and encourages growth and self development, please apply now as interviews are being held next week

Location: Twickenham
Salary £22,000 – £25,000

Job requirements:

You will be an excellent communicator who is customer focused and takes pride in delivering a quality service. This is a sales role although no ‘hard sell’ is required as the programmes you will be promoting are mainly government funded. A good salary with additional benefits below provides a platform from which to grow and maximise your income by achieving a team bonus.

Activities include:

• Making outgoing calls to generate new business leads
• Field sales and marketing
• Effective account management
• Presentations to employers and key stakeholders to promote the benefits of the provision
• Working with the Learning and Development Team to tailor programmes to meet employer needs
• Maintaining accurate and up to date records in Sage Act CRM database

Key criteria:

• A minimum of 2 year’s current experience working in a business development role, ideally in the training and development sector
• Must be able to work effectively in a team to achieve targets
• Proven success in generating new business
• Drive and commitment to succeed
• Professional and confident manner
• Excellent communication skills both oral and written
• Strong administration and IT skills
• Excellent organisational skills
• Ability to work on own initiative with a proactive approach
• Flexible and willing to travel
• Full UK/EU driving licence (desirable)

Benefits:

• Company car and business expenses
• Laptop, iphone, internet, printer
• 20 days plus bank holidays and Christmas period
• Excellent remuneration and career progression opportunities
• Training and development to acquire relevant qualifications

Apply now for immediate interviews, call Kate or James for further information on 020 8549 7212

Your application will be passed to our team of recruitment consultants and should your CV be a match for our Client’s requirements we will be in touch ASAP to arrange an interview.

Unfortunately due to the volume of applications we receive we are unable to respond to every unsuccessful applicant, therefore if you do not hear from us within 10 days of your application please be aware that in this instance the Client has chosen not to pursue your application for this position.

Kingsgate Recruitment do not discriminate on grounds of Disability, Race, Age, Gender, Creed or Sexual Orientation and comply with all relevant UK legislation.

Location: Wimbledon
Salary: £40,000 (to £60,000 OTE)

Role Summary

The Sales & Marketing Manager’s primary aim is to drive team and individual performance to ensure contractual targets are met and exceeded across all areas of provision.

You will be responsible for formulating and implementing tactical sales and marketing plans to fulfil the organisation’s strategic objectives and exceed substantial contractual targets.

The individual

Reporting to the Commercial Director, this role requires a sales and marketing professional who is dynamic, target orientated and has the ability to lead and motivate others.

You will have a minimum of 3 years experience in a senior/management role with a proven track record of leading a team to meet and exceed targets. You will possess excellent communication skills and be experienced in networking and generating additional business.

Key Responsibilities and Accountabilities

• Work as a member of the Senior Management Team to identify and meet the organisation’s strategic objectives and KPIs;
• Lead the Business Development Team to exceed contractual targets (Skills Funding Agency) and investigate new business opportunities whilst upholding the ethos of the organisation;
• Monitor BDT members’ performance in line with KPIs and employer service standards carrying out capability meetings to address any under performance;
• Formulate and implement strategic and tactical sales and marketing plans in line with the organisation’s strategic objectives ;
• Plan, implement and drive marketing campaigns in response to specific contractual demands;
• Maximise additional revenue from government funded activity and provision and suggest viable target clients and sectors sourcing relevant data as necessary;
• Ensure Sage Act CRM and additional recording systems are maintained, accurate and up to date.

Benefits

• Company car, laptop, blackberry and business expenses
• Company pension scheme following successful completion of probation
• 20 days plus bank holidays and Christmas period
• Excellent remuneration and career progression opportunities

When submitting your application please attach a covering letter detailing why you feel you are the right person for the job

The successful applicant will be required to undertake appropriate checks including CRB check as well as providing proof of your right to work in the UK.

Your application will be passed to our team of recruitment consultants and should your CV be a match for our Client’s requirements we will be in touch ASAP to arrange an interview.

Unfortunately due to the volume of applications we receive we are unable to respond to every unsuccessful applicant, therefore if you do not hear from us within 10 days of your application please be aware that in this instance the Client has chosen not to pursue your application for this position.
Kingsgate Recruitment do not discriminate on grounds of Disability, Race, Age, Gender, Creed or Sexual Orientation and comply with all relevant UK legislation.

Typically, 2 days a week in the office, and 3 days out in the field.
To £24,000 + expenses + benefits + Great Career Progression

Our client an award winning training provider are looking for an Account Manager to manage candidates achieving an NVQ Qualification on an Apprenticeship Scheme.

• Managing a Portfolio of candidates doing their work apprenticeships / Worked based NVQ’s
• Carrying out all inductions in the workplace with candidates
• Carrying our staff appraisals and reviews
• Monitoring performance and managing performance
• Speaking to employers to gain feedback on candidates performance
• Presenting to employers about the benefits of the apprenticeship scheme
• Referring candidates to employer

The Ideal candidate will have the highest standards of customer services and will come from a Recruitment background – perhaps you are a Recruitment Consultant and want to leave the sales arena. Or Retail Managers / Area Managers have always been really successful at this role.

You will need to be a graduate ( Eqv ) to be considered and have a full driving license.

Please send your CV to apply or call Kate or James on 020 8549 7212 for further information.

Please note that Kingsgate Recruitment services are being retained for the vacancy and therefore direct or agency applications will NOT be considered.

Your application will be passed to our team of recruitment consultants and should your CV be a match for our Client’s requirements we will be in touch ASAP to arrange an interview.

Unfortunately due to the volume of applications we receive we are unable to respond to every unsuccessful applicant, therefore if you do not hear from us within 10 days of your application please be aware that in this instance the Client has chosen not to pursue your application for this position.

Kingsgate Recruitment do not discriminate on grounds of Disability, Race, Age, Gender, Creed or Sexual Orientation and comply with all relevant UK legislation.

Typically, 2 days a week in the office, and 3 days out in the field.
To £24,000 + expenses + benefits + Great Career Progression

Our client an award winning training provider are looking for an Account Manager to manage candidates achieving an NVQ Qualification on an Apprenticeship Scheme.

• Managing a Portfolio of candidates doing their work apprenticeships / Worked based NVQ’s
• Carrying out all inductions in the workplace with candidates
• Carrying our staff appraisals and reviews
• Monitoring performance and managing performance
• Speaking to employers to gain feedback on candidates performance
• Presenting to employers about the benefits of the apprenticeship scheme
• Referring candidates to employer

The Ideal candidate will have the highest standards of customer services and will come from a Recruitment background – perhaps you are a Recruitment Consultant and want to leave the sales arena. Or Retail Managers / Area Managers have always been really successful at this role.

You will need to be a graduate ( Eqv ) to be considered and have a full driving license.

Please send your CV to apply or call Kate or James on 020 8549 7212 for further information.

Please note that Kingsgate Recruitment services are being retained for the vacancy and therefore direct or agency applications will NOT be considered.

Your application will be passed to our team of recruitment consultants and should your CV be a match for our Client’s requirements we will be in touch ASAP to arrange an interview.

Unfortunately due to the volume of applications we receive we are unable to respond to every unsuccessful applicant, therefore if you do not hear from us within 10 days of your application please be aware that in this instance the Client has chosen not to pursue your application for this position.

Kingsgate Recruitment do not discriminate on grounds of Disability, Race, Age, Gender, Creed or Sexual Orientation and comply with all relevant UK legislation.

Salary: £19,000 – £22,000
Location: Wimbledon

The Role

Responding rapidly to web and phone based enquiries providing all necessary information to clients to confirm a booking
Converting enquiries to reservations to generate maximum revenue
Thorough knowledge of network properties to facilitate above
Taking availability enquiries and bookings from agents and corporate clients
Liaising with apartment providers & partners to establish availability and maximise commission arising from bookings.
Arrange viewings for potential clients.
Generate leads and further business from new and existing clients
Ensuring client stays go as smoothly as possible by providing all required information , and following up with arrival and departure checks
Supporting other members of the reservations team as necessary
Liaising as necessary with other departments within the business e.g. customer support, finance to facilitate proper back up and administration
Receive and process payment information
Create sales invoices and deal with client questions arising from them.
Maintain company systems and databases as required (currently EMS and In Touch)

Please apply now to be considered for this role as interviews are being held now!!!

Your application will be passed to our team of recruitment consultants and should your CV be a match for our Client’s requirements we will be in touch ASAP to arrange an interview.

Unfortunately due to the volume of applications we receive we are unable to respond to every unsuccessful applicant, therefore if you do not hear from us within 10 days of your application please be aware that in this instance the Client has chosen not to pursue your application for this position.
Kingsgate Recruitment do not discriminate on grounds of Disability, Race, Age, Gender, Creed or Sexual Orientation and comply with all relevant UK legislation.

Your role will be predominantly field-based where you will be responsible for training, assessing and supporting a caseload employed learners through government funded Apprenticeships.

Locations: Berkshire & Surrey

You do not need to have an Assessor qualification BUT you will have at least an NVQ Level 3 (or EQV) in childcare.

Successful candidates have worked at management level in Childcare – Nursery Manager or Deputy Manager as minimum. Experienced Assessors are welcome to apply, however you must have practical experience within a Nursery and preferably be from the private sector.

Salary: £25k + bonus and company car
Monday – Friday only – no weekends!

Job requirements:

• Manager or Deputy Manager experience within a Nursery
• Min of Level 3 in Childcare (Eqv)
• Professional and confident manner
• Talent for training, coaching, teaching
• Excellent communication skills both oral and written
• Up to date administration and IT skills
• Excellent organisational skills
• Ability to meet deadlines and targets
• Ability to work on own initiative with a proactive approach
• Full UK/EU driving licence held for a minimum of 2 years (desirable)
• Flexible and willing to travel

Benefits:

• Inhouse delivery of PTTLS and CTTLs
• Company car and business expenses
• Laptop, blackberry, printer and internet card
• Opportunity to earn bonuses
• 20 day holiday, plus bank holidays and Christmas period
• Company pension scheme following successful completion of probation
• Excellent remuneration and career progression opportunities
• Monday – Friday – no weekends!!

If you would like the opportunity to work for a growing organisation that rewards success and encourages growth and self development, please forward your CV to kate@kingsgaterecruitment.co.uk for consideration or call Kate on 020 8549 7212

Your application will be passed to our team of recruitment consultants and should your CV be a match for our Client’s requirements we will be in touch ASAP to arrange an interview.

Unfortunately due to the volume of applications we receive we are unable to respond to every unsuccessful applicant, therefore if you do not hear from us within 10 days of your application please be aware that in this instance the Client has chosen not to pursue your application for this position.

Kingsgate Recruitment do not discriminate on grounds of Disability, Race, Age, Gender, Creed or Sexual Orientation and comply with all relevant UK legislation.

The Sales Executive will play a major part in the success of the Company and their future plans. You will be hungry for success, driven by demands for high levels of service, before, during and after sales are made.

You will be working in a very demanding and competitive market. Long term relations are therefore essential and these can be built through patience, perseverance and constructive customer interaction.

Sales cycles however are very short and with the right approach ‘quick wins’ can be achieved.

Description

Secure profitable business with existing and new customers in the London area
Promote Company products and demonstrate the advantages and benefits of trading with the Company
Handle customer queries through to satisfactory completion
Be an ambassador for the company at all times
An average 80% of the week will be customer facing (including travel)
Average of 40 hours per working week but due to the nature of the market a high degree of flexibility is required

Tasks

Agree budgets and targets and work to meet/exceed them
Prospect for additional business with existing customers
Identify, profile and present products/services to new customers within the agreed territory
Secure significant new business with new customers
Contribute towards setting optimum commercial terms and prices

Skills

Able to sell to all management levels and cultures
Able to build long lasting relationships
Persistent, dynamic and focussed
Can read customers and adapt / style flex in order to secure results
Able to handle pressure and resolve crises while maintaining customer relations
A self starter and self motivator that does not need constant supervision
Attends to detail and specifically the use of company CRM and ordering systems
Computer literate with a knowledge of Office
Fluent French, spoken, written & oral
Driving license essential

Remuneration

Basic of £18,000 to £20,000 pa (OTE including basic up to £30,000 pa)
Location: Sunbury
After probation: Non contributory pension scheme, healthcare

Your application will be passed to our team of recruitment consultants and should your CV be a match for our Client’s requirements we will be in touch ASAP to arrange an interview.

Unfortunately due to the volume of applications we receive we are unable to respond to every unsuccessful applicant, therefore if you do not hear from us within 10 days of your application please be aware that in this instance the Client has chosen not to pursue your application for this position.

Kingsgate Recruitment do not discriminate on grounds of Disability, Race, Age, Gender, Creed or Sexual Orientation and comply with all relevant UK legislation.

You will have a solid work history as an Account Manager and be able to start ASAP.

Location: Kingston Upon Thames
Salary: £22,000 – £26,000 OTE

The successful candidate will ideally have previous experience within the audio visual industry and/or experience in another technical sales role.

You will have history of providing excellent pre-sales advice and customer service.

All enquiries are generated via our Client’s web-site and come in by phone and email.

They require an Account Manager to be able to offer pre sales advice, process orders and provide customer service; over time you will be allocated managed accounts to develop new business from.

Main Duties
• Offer advice to potential customers and convert to sales
• Provide excellent written responses to email enquiries
• Process orders
• Provide excellent customer service
• Manage own time effectively
• Maximise revenue and profitability whilst maintaining excellent customer service and support
• Maintain and exceed targets

Essential Skills
• Excellent telephone and communication skills
• Excellent Administration and computer skills
• Ability to work under pressure
• Ability to work independently
• Ability to develop a proactive means of communication with customers

Desirable Skills
• Previous audio visual experience
• Account management experience
• Previous direct sales or sales support experience

Unfortunately due to the volume of applications we receive we are unable to respond to every unsuccessful applicant, therefore if you do not hear from us within 14 days of your application please be aware that in this instance the Client has chosen not to pursue your application for this position.