Overview
A successful PR firm based in Clapton are looking for someone with exceptional organisational skills to join as a Billing Support Administrator.
Salary: £20,000
The Role
- Administrative duties to support the Billing and Mobile Teams
- Ensure a smooth onboarding process for new customers and connections
- Responsible for communications via phone calls, email and post
- Supporting and implementing the billing processes
- Escalating queries and concerns when necessary
- Ensuring all procedures are compliant
- Completing various ad-hoc projects and tasks as assigned
Key Skills/Experience
- High attention to detail
- Strong numeracy skills
- Ability to work under pressure
- Confident and professional communication with people at all levels
- Good telephone manner
- Flexible attitude and a good team player
- Ability to multitask and prioritise work load
- Strong organisational and planning skills
- Ability to maintain confidentiality