Overview

Salary: Up to £16,000 OTE £28,000

Location: Sutton, Surrey

An exciting opportunity has arisen for experienced customer service agents to join an a successful but growing team.

This is an exiting opportunity to work on behalf of well know brands and you will be part of a team that are ambitious and driven for success!

The role

  • To deal with calls in a prompt, professional and compliant manner
  • Dealing with customer requests
  • From time-to-time, carry out any other work necessary to ensure that the office
  • Investigate and resolve customer’s problems
  • Making outbound customer service calls
  • Working to targets
  • Communicating and coordinating with internal departments
  • Updating the database
  • Keep accurate records of discussions or correspondence with customers

Key Requirements

  • Excellent verbal (telephone) and written (email) communication skills
  • Enthusiastic and self-motivated, driven to solve tough and interesting problems
  • Results oriented professional who takes ownership for their career
  • Passion for customer service

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