Overview
Salary: Up to £16,000 OTE £28,000
Location: Sutton, Surrey
An exciting opportunity has arisen for experienced customer service agents to join an a successful but growing team.
This is an exiting opportunity to work on behalf of well know brands and you will be part of a team that are ambitious and driven for success!
The role
- To deal with calls in a prompt, professional and compliant manner
- Dealing with customer requests
- From time-to-time, carry out any other work necessary to ensure that the office
- Investigate and resolve customer’s problems
- Making outbound customer service calls
- Working to targets
- Communicating and coordinating with internal departments
- Updating the database
- Keep accurate records of discussions or correspondence with customers
Key Requirements
- Excellent verbal (telephone) and written (email) communication skills
- Enthusiastic and self-motivated, driven to solve tough and interesting problems
- Results oriented professional who takes ownership for their career
- Passion for customer service