Overview
An incredible opportunity has arisen to join one of the fastest-growing companies in the world and establish yourself within their customer service department. They are looking for someone with a fun, outgoing personality to join as a Customer Service Executive.
Salary: £19,000
The Company
Protein World are fast becoming one of the most exciting and talked-about companies in the world. With offices in the UK, New York, Miami and a launch coming in Australia, they are growing at an incredible rate, and are making real waves in the burgeoning health and fitness industry.
Protein World are passionate about making people healthier, fitter, leaner and stronger through their innovative range of pure, GMO free supplements.
They are a truly modern company, renowned for their bold, innovative advertising campaigns and their strong social media presence, whilst they have been endorsed by an ever-growing list of celebrities.
The Role
You will be expected to provide an effective interface with customers, developing and reviewing service levels on a regular basis, ensuring administrative duties are kept up to date and the work in progress is achieved.
- To liaise with all customers/client and their representatives to ensure their requirements are understood and met.
- To ensure tasks set are completed within target date and time
- Provide full office administrative support for all departments
- To continuously update company databases ensuring all data is accurate and readily available for any person to view
- To ensure that all documents are ready for invoicing on system
- Answer telephone calls from clients
- Record messages accurately
- Must be prepared to provide information of as general nature over the phone, via email or correspondence.
- Log all call details on to the IT system.