Overview

We are looking for someone with a strong mix of organisational and communication skills to join a well-established firm as an Account Manager.

Salary: £20,000 – £24,000

The Role

  • Process and coordinate client information and contracts into supplier portals for connection
  • Provide excellent customer service by offering support and solutions to client requests via telephone and email on behalf of the RCUK Mobile Team
  • Respond to all enquiries in a timely manner and escalate where appropriate
  • Complete tariff analysis and produce RCUK Mobile Proposals
  • Assist the Retail Department as needed
  • Complete various ad hoc projects and tasks as assigned

Key Skills/Experience

  • Proficient in Microsoft Office including Excel, Outlook, and Word
  • Excellent English written and verbal skills. Other languages will be of benefit to this role, but are not essential
  • Customer service focused
  • High attention to detail
  • Work well under pressure, multitask and prioritise work load
  • Confident and professional communication with people at all levels
  • Good telephone manner
  • Flexible attitude and a good team player
  • Strong organisational and planning skills
  • Maintain confidentiality

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