Overview
We are looking for someone with a strong mix of organisational and communication skills to join a well-established firm as an Account Manager.
Salary: £20,000 – £24,000
The Role
- Process and coordinate client information and contracts into supplier portals for connection
- Provide excellent customer service by offering support and solutions to client requests via telephone and email on behalf of the RCUK Mobile Team
- Respond to all enquiries in a timely manner and escalate where appropriate
- Complete tariff analysis and produce RCUK Mobile Proposals
- Assist the Retail Department as needed
- Complete various ad hoc projects and tasks as assigned
Key Skills/Experience
- Proficient in Microsoft Office including Excel, Outlook, and Word
- Excellent English written and verbal skills. Other languages will be of benefit to this role, but are not essential
- Customer service focused
- High attention to detail
- Work well under pressure, multitask and prioritise work load
- Confident and professional communication with people at all levels
- Good telephone manner
- Flexible attitude and a good team player
- Strong organisational and planning skills
- Maintain confidentiality