Salary: £7.00 an hour
To answer all calls and advise residents on works to being carried out, and book appointments as necessary. Pass on calls throughout the business and answer enquires
Nature and Scope:
Our client is a property maintenance, installation, organisation, which specialises in servicing of gas central heating and hot water services to private, commercial landlords and industrial property owners of all kind.
- Obtain client information by answering telephone calls and verifying information.
- Resolve customer problems
- Take notes of conversations and record on the internal company IT System
- Escalate or pass through calls to the appropriate personnel
- Any other duties as may reasonably be requested by the Call Centre Team Leader or Call Centre Manager