Salary Range: £7.00 per Hour
Hours: Monday – Sunday, Shift work
To answer all calls and advise residents on works to being carried out, and book appointments as necessary. Pass on calls throughout the business and answer enquires.
• Excellent communication skills, understanding, friendly, clear and polite.
• Customer Service/Call Centre experience
• Computer literacy
• Ability to work in a fast paced demanding environment
• Must posse’s excellent attention to detail, with the ability to pass on and take messages.
• Good organisation and administration skills
• You must be adaptable and able to carry out varying tasks as required
• Able to handle different caller’s and resolve problems quickly in a polite and friendly manor
• Good Team player
• Prepared to work and cover other hours when required
• Any other duties as may reasonably be requested by the Call Centre Manager.