Overview
Location: Ewell
Salary Range: £7.00 per Hour
Hours: Monday – Sunday, Shift work
Job Role
To answer all calls and advise residents on works to being carried out, and book appointments as necessary. Pass on calls throughout the business and answer enquires.
Responsibilities
• Excellent communication skills, understanding, friendly, clear and polite.
• Customer Service/Call Centre experience
• Computer literacy
• Ability to work in a fast paced demanding environment
• Must posse’s excellent attention to detail, with the ability to pass on and take messages.
• Good organisation and administration skills
• You must be adaptable and able to carry out varying tasks as required
• Flexibility
• Able to handle different caller’s and resolve problems quickly in a polite and friendly manor
• Good Team player
• Prepared to work and cover other hours when required
• Any other duties as may reasonably be requested by the Call Centre Manager.