Overview

A large, well-renowned company in the FMCG sector are looking for someone with a strong mix of customer service and administration skills to join the team.

Salary: up to £22,000

The Role

  • Receive orders from Customers and fulfill them within specification
  • Arrange haulage or other transportation of goods to the customer ensuring that their specific instructions are met
  • Collating any deliveries that are met and those that may be problematic
  • Liaising and communicating with suppliers such as warehouses and hauliers to effect good working relations
  • Responsible for provision of competitive haulage rates for internal use
  • Prepare required Customer Service reports for bi monthly Senior Management Meeting
  • Liaising with Customers with regard to contract balances and delivery forecasts
  • Ordering, monitoring, and declaring products such as plastic pallets from our supplier
  • Monitoring pallet returns, collections and charges from haulier
  • Arrange warehouse transfers
  • Assisting in all order and customer service administration as required

Key Skills/Experience

  • 1-2 years’ customer service/administration experience
  • Excellent interpersonal skills – comfortable dealing with clients and suppliers
  • Clear and professional telephone manner
  • Excellent attention to detail with outstanding organisational skills
  • Highly computer literate – proficient in Word, Excel and Outlook

In order to be put forward for this position, you will need to come in and register in our office in Kingston.

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