Overview

We are looking for someone with outstanding customer service skills to join a well-renowned business based in beautiful offices in Kingston. This is initially a 3-month temp position with the potential to go permanent.

Salary: circa £12/hour

The Role

  • Provide an excellent first point contact for all customers (with a commitment to both internal and external customers)
  • Respond to enquiries from customers through a variety of means (Email, Telephone, Office visits etc) with empathy and professionalism, aiming to provide resolution at the first opportunity
  • Providing customer service and information in a professional and timely manner
  • Take personal ownership and responsibility for going the extra mile to ensure issues are promptly and effectively resolved
  • Where a matter cannot be resolved immediately, take personal responsibility for ensuring it is progressed as swiftly as possible and that the customer is regularly informed of progress

Key Skills/Experience

  • Outstanding customer service skills
  • Exceptional organisational ability
  • Previous experience within a busy customer service environment
  • Friendly and approachable working manner

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