Salary: £15,000 – £17,000 per annum
A great opportunity has arisen for a Customer Service Agent to join well respected company who are rapidly growing!
You will deliver an unrivalled customer service experience to customers through prompt, effective and professional management of orders and enquiries.
No experience needed, as full training will be provided!!
Permanent, starting immediate start!
Responsibilities will include:
- Respond to incoming calls rapidly
- Make outbound calls
- General admin duties
- Update accounts immediately and accurately adhering to principles
- Resolve/ log all disputes ensuring accounts are actioned, followed up appropriately and that all relevant parties are notified of results accordingly
- Provide exceptional customer service
- Achieve and maintain all targets and objectives set