Overview

A well-established company based in Hampton are looking for someone with strong communication and interpersonal skills to join as a Customer Service Advisor.

Salary: £17,000 – £22,000 + 5% bonus

The Role

  • Speaking to customers on the phone and via email
  • Dealing with their enquiries in a friendly and professional manner
  • Resolving issues as quickly and efficiently as possible
  • Complying with FCA regulations
  • Directing them to the relevant department where necessary
  • Working to set targets and KPIs

Key Skills/Experience

  • Confident and well-spoken with strong communication skills
  • Able to think independently and use initiative to solve problems
  • Previous office-based customer service experience would be a major advantage
  • Able to work to targets and KPIs
  • Strong organisational skills
  • Ambitious and driven to succeed

In order to be put forward for this position, you will need to come in and register in our office in Kingston.

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