Overview

We have an exciting new opportunity for a Customer Services Agent with a hugely successful firm who are experiencing significant growth.

With a huge focus on employee development and training coupled with fast progression opportunities if you are ambitious, confident, friendly and customer focussed then this may be the role for you!

Salary: £18,500 – £21,000

The Role

  • Managing customer accounts to a high standard
  • Cross/up-selling where possible in order to maximise revenue
  • Working towards monthly sales targets (with generous commission for meeting those targets!)
  • Building strong relationships with customers in order to ensure repeat business
  • Preparing action plans for personal development and progression
  • Answering any queries or concerns that come in via telephone or email
  • Providing customers with all the relevant information

The role comes with a generous basic salary plus commission, dress down days, lots of social activities and is a great place to work with fantastic opportunities for progression!

The Person

  • Self motivated and resilient
  • Able to work independently and as part of a team
  • Have excellent communication skills, both written and verbal
  • Well organised, methodical, realistic and reliable.

 

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