Overview
Are you a recent Graduate looking for an opportunity in Customer Services?
If so we have a fantastic opportunity to join a growing company that may be of interest!
Salary: £20,000 to £22,000
The Role:
The purpose of this role is to provide excellent customer service to a growing customer base of new and existing customers.
Key Responsibilities include:
- Provide daily operational customer support with regards to all elements of the customer experience
- Be the first point of contact for all customer enquiries.
- Deal with all customer queries with regards to all products and services.
- Managing and processing customers claims and ensure that customers are dealt with in a timely and professional manner.
- Ensure that the service provider is up-to-date with any changes in products and services and run training sessions as appropriate.
The Person:
- You will be an enthusiastic graduate
- Be an articulate communicator both verbal and written
- Confident, able to think fast and good at problem solving
- The ability to multi-task and have excellent organisational skills
- Excellent computer skills. Excel skills would be desirable.