Overview

Location: Wimbledon.

Salary: £16,000-£18,000 per annum

 

Our client is an international leader in their field with a presence accross the globe. They are looking for an enthusiastic and driven Data Entry and Administrative Assistant to join their thriving and motivated staff team!

Duties/Responsibilities:

  • Dealing with electronically returned documentation, details of returned documents to be inputted into CRM after checking they are acceptable
  • Scanning of documents
  • General office administration
  • Analysis of data and full administration
  • Transferring calls and data to other members of staff as required
  • Some telephone work required in outbound calls to customers where there is missing documentation

Required Skills include:

  • Able to communicate effectively both verbally and orally with others with a commitment for excellent customer service delivery, treating all customers with dignity, sensitivity and respect
  • Ability to take ownership for the resolution of customer issues
  • Able to utilise IT systems to deliver services
  • Ability to follow defined administrative processes, ensuring adherence to specified service levels
  • Able to work flexibly and demonstrate time management skills to meet demands of the service including last minute work and urgent work
  • Able to work with others and independently to deliver services with minimal supervision
  • Confident telephone manner
  • Experience and confidence in using ICT regularly in previous roles to frequently input data and/or retrieve information
  • Accurate keyboard and data inputting
  • The ability to accurately input
  • Aptitude for change and flexibility of approach/ ability to multi-task

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