Overview
A globally-recognised electronics brand are looking for an exceptional graduate with outstanding communication skills to join their Kingston office as a Field Support Coordinator.
Salary: £20,000 – £25,000
The Role
- Deliver excellent customer enquiry handling, through proactive communication, thorough understanding, basic diagnosis, and provision of accurate information
- Operate business processes including, but not limited to; SAP, CRM, Experlogix, Databases, Reporting
- Facilitate inbound and outbound logistics including, but not limited to; import, export, outsourced warehouse operations, UK transportation, inventory
- Escalate issues arising from processes failure, customer complaints, field team feedback and logistics
Key Skills/Experience
- Degree from a good university (2:1 or above)
- Ideally 1 year’s office experience
- Excellent presentation and communication skills
- Ability to work with and achieve targets
- Ability to use Microsoft Office at intermediate level
- Drive and initiative to achieve objectives
- Enthusiastic with a willingness to learn
Benefits/Perks
- Private medical care
- Private dental insurance
- Employee assistance programme
- Contributory pension scheme
- Life assurance/Permanent health insurance
- Childcare vouchers
- Subsidised staff restaurant
- Holidays: 27 days per year, rising to 32 with years of service
- Discount on company products
- Free parking
In order to be put forward for this position, you will need to come in and register in our office in Kingston.