A high-end private members’ club in Richmond are looking for a well-presented Receptionist with outstanding communication skills to join the team.

Salary: £20,000 – £26,000

The Role

  • Undertake Front of House duties including greeting and attending to the needs of all Members and visitors in a manner that projects positively on the Club, and to be the source of information for all those visiting reception.
  • Ensure all incoming telephone calls are handled quickly and efficiently, and where appropriate redirected to the corrected department in a timely manner.
  • Ensure all messages, incoming emails and correspondence are relayed in the most effective and direct manner.
  • Ensure the immediate work space is presented to a high standard, and that all filing & correspondence is maintained in a current & orderly system.
  • To undertake general administrative duties as directed by the senior management team within the General Office.
  • Familiarise yourself with the operation of franking, photocopying, facsimile machines as well as intruder and panic alarms.
  • Other ad-hoc duties as determined by the General Manager


  • Previous experience in a similar role – customer service/hospitality orientated
  • A friendly & welcoming disposition, including an excellent telephone manner
  • Excellent interpersonal skills, with an ability to converse with a highly diverse membership/customer base
  • Highly organised and efficient in all administrative aspects
  • Efficient use of Word, Excel, Publisher & Outlook
  • Computer literate – able to learn bespoke management system
  • Ability to work unsupervised using own initiative when required, yet comfortable working within a team environment.

In order to be put forward for this position, you will need to come in and register in our office in Kingston.


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