Location: Richmond

Salary: £24,000 – £27,000

The Role

To provide day to day administrative and compliance support to contribute to the long-term development of the HR function and QMS in particular during a period of development and growth as well as ensuring all compliance targets are met.

Main duties and Responsibilities HR function:

  • Management of the starter and leaver process including contracts and the induction process
  • Producing reports on leavers to support the development of staff retention strategy
  • Supporting the day to day running of the Human Resources function
  • Being a point of contact for any HR related queries in person and over the phone
  • Ensure a safe working environment is maintained in accordance with the Health & Safety at Work Act.
  • Provide administration support to the L&D function as required.
  • To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times.
  • To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues.
  • To demonstrate excellent communication and interpersonal skills in order to work effectively with clients and colleagues at all levels both internally and externally.
  • To plan and organise own workload within tight timescales and to set and work to agreed objectives.

Main duties and Responsibilities Compliance function:

  • Develop and closely manage the schedule of all required process updates, ensuring all key milestones are met.
  • Work and communicate appropriately with Senior Managers to ensure that all deadlines are met and adhere to the quality standards required.
  • Ensure that ‘ownership’ remains with the process/system owner.
  • Investigate, implement and maintain a ‘fit for purpose’ QMS.
  • Ensure that QMS remains in-line with our company culture and ongoing business needs.
  • Identify risks and ensure adequate mitigation for successful delivery. To escalate when something may impact on success.
  • Work to ISO 9001 requirements, conducting audit inspections as required
  • Develop and provide system training for all users.

Person Specification:

  • Good grasp of operations and business practises.
  • Solid understanding of company goals and strategies
  • Able to keep abreast of organisational issues
  • Good understanding of organisations aims and objectives
  • Maintain confidentiality
  • Calm under pressure and capable of thinking on their feet


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