We’re looking for IT systems Assistant who wants to learn new skills and gain real life experience in a fun, friendly and fulfilling work environment.

Salary: £20,000 + 10% bonus

The Role

  • Offer basic IT Support before going to 1st level support at suppliers.
  • Supply Data reports for Marketing and Sales
  • Supply data quality reports for Admin
  • CRM customizer – to include new fields, workflows, business rules, mapping entity to entity
  • Maintain Marketing Contact Web Forms integration with Dynamics
  • Supply technical assistance with Marketing Bulk Mailer/automation workflows and integration to Dynamics CRM
  • Microsoft 365 Admin which controls all users/licences and domains
  • Manage relations with all tech suppliers
  • Manage fixed line phones and fix/upgrade in liaison with suppliers
  • Liaise with IT provider for network/server errors
  • Train/set up Dynamics CRM for new starters and decommission leavers
  • Create Email automations using Customer.io
  • Set up integrations between new and existing systems
  • Administration Assuresign integration with Microsoft Dynamics
  • Administration Inside Sales.com – addon for Microsoft Dynamics
  • Administration – Cloudcall/Synety Voip telephone system
  • Best practice of CRM efficiently – proactively ask questions about how things happen to promote best practice.
  • Ensuring best practice usage of the CRM by each sales person within the team
  • Cleaning, merging, and deactivating Accounts, Leads and Contacts in Microsoft Dynamics

Key Skills/Experience

  • Excellent IT skills with specific experience of working with MS office applications, especially Excel and PowerPoint
  • Possess strong analytical skills
  • Exceptional attention to detail
  • Self-motivated, enthusiastic and organised
  • Ability to multi-task and work on own initiative
  • Able to work under pressure and meet deadlines
  • Previous experience within an operational or support role would be beneficial also

Apply for Job

  • Accepted file types: jpg, gif, png, pdf, doc, docx.
  • This field is for validation purposes and should be left unchanged.

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.