Overview

A growing e-commerce company based in Richmond are looking for someone with a strong understanding of web analytics to join them as a Junior E-Commerce Performance Analyst.

Salary: £20,000 – £25,000

Key Responsibilities

  • Act as a liaison between Customer Service and Web Dev, pro-actively resolving any single order processing issues
  • Act as liaison with the company’s 3rd party fulfilment partners
  • Working closely with the Finance department to resolve any single order reconciliation issues
  • Maintain and update the online marketing plan for the website
  • Assisting with the email Marketing programme to the customer base
  • Monitor key performance indicators on the website and develop plans to improve them
  • Create and produce daily, weekly and monthly reporting on key web metrics

Ideal Skills/Experience

  • Min of 2 years’ experience of working on a consumer-facing e-commerce environment
  • Experience of e-commerce platforms, preferably Magento
  • Highly numerate with strong analytical skills
  • Advanced Excel skills/knowledge of Google Docs
  • Excellent time management skills
  • Good communication skills
  • High attention to detail
  • Process-orientated
  • Self-motivated, tenacious and hard working

In order to be put forward for this position, you will need to come in and register in our office in Kingston.

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