Overview

Looking for a fast-paced administrative position where you’ll get the opportunity to get involved in multiple aspects of a successful business? A well-renowned provider of serviced apartments in Chessington are looking for an Operations Support Administrator.

Salary: £18,000 – £21,000

The Role

  • Preparing stock and apartment literature for the Ops Support team to take with them for upgrades
  • Keeping accurate records of all ordering and spending by project
  • Liaising with Landlords for Property expenditure
  • Keeping accurate records of all company vehicles – servicing, repairs, fuel expenditure
  • Ensuring our warehouse stock levels are maintained at all times
  • Keeping the stock tidy and well organised
  • Responding to guest queries/requests/complaints with solutions which exceed their expectations
  • Checking guests into apartments during busy periods
  • Contacting guests once checked in to ensure they are happy with their apartment
  • Arranging contractor access to apartments when guests are in-house
  • Conducting viewings when necessary and ensuring our apartment standards are being met at all times
  • Arranging contractor access to apartments
  • Allocating the weekly servicing and departure cleans of our apartments to our Housekeeping Team

Key Skills/Experience

  • Exceptional organisation skills and the ability to keep up-to-date, accurate records
  • Ability to follow existing, and shape new, Standard Operating Procedures
  • Ability to take ownership of issues and be accountable
  • Organisational skills – prioritising, following-up, accurate record-keeping
  • Friendly, confident and with a good sense of humour
  • The ability to stay calm under pressure – this is vital
  • Excellent written and verbal skills
  • Proficient in the use of Microsoft Outlook, Word and Excel
  • Great telephone manner
  • The ability to communicate with staff at all levels
  • To be able to think from a Sales perspective as well as logistically
  • A keen eye for detail

In order to be put forward for this position, you will need to come in and register in our office in Kingston.

 

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