Location: Kingston-upon-Thames

Salary: £24,000-£30,000

Our client is a hugely successful professional services company based in South West London/Surrey with a global reach and presence. They are seeking an experienced Pensions Administrator to join their team and ensure smooth running of the pensions department.


  • Provide effective administrative support to a Trustee team
  • Working closely with and assisting the Pension Manager and Assistant Pensions Managers to ensure administration is dealt with in a timely and cost effective manner
  • Filing and scanning of post, file opening, closing and arranging offsite storage of files
  • Mail merges
  • Arranging meeting facilities and assisting with preparation of material needed for those meetings
  • Preparation and maintenance of document bibles
  • Maintenance of pension scheme member schedules
  • Assisting with treasury management activities (e.g. updating pension scheme invoice schedules and preparing in-house payment forms)
  • Answering telephones and, where possible, dealing with general enquiries from pension scheme members and professional advisers
  • Involvement in ad-hoc projects (e.g. member tracing exercises, bulk DC wind up exercises)
  • Good time and performance management
  • The position requires a secretarial assistant who is able to use their own initiative, have first class organisational skills and be a good team player. Flexibility, diversity and proactive positivity are key attributes.

Skills and Experience Required

  • Financial services / pensions administration experience (minimum 1 year) preferable
  • Essential to have excellent written and verbal communication skills
  • Essential to be organised and be able to prioritise work
  • Ability to work under pressure with little supervision
  • Ability to pay close attention to detail
  • Excellent IT skills (Microsoft work, Excel, Outlook)
  • Telephony experience and/or experience with dealing directly with members of the public


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