Overview

A hugely successful high-end travel agency based in modern offices in North London are looking for an ambitious Reservations Agent to join the team.

Salary: £20,000 basic, £25,000 OTE

The Role

  • Liaising with customers via telephone and email
  • Managing customer accounts
  • Working towards KPI’s
  • Building strong relationships with customers
  • Liaising with colleagues and internal teams
  • Handling enquiries
  • Providing customers with all relevant information
  • Accurately enter and update data onto the database

Required Skills/Experience

  • Some previous experience working in Reservations
  • Strong communication skills
  • Excellent organisational skills
  • Great telephone manner

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