Salary: £18,000 – £20,000

A well established company are recruiting for a new reservations agent to join there team. Based in South West London working alongside the sales team you would be responsible for handling, converting closing enquiries within a specified time frame.

Hours: 37.5 per week (on a varying shift pattern)

Key Requirements

  • The ability to convert and close an enquiry
  • Customer service focused and an enthusiasm to exceed
  • Consultative and empathetic approach to client’s needs
  • Excellent communication skills, both verbal & written
  • Usage of proper grammar and punctuation in written work
  • Ability to work under pressure and to tight deadlines
  • Good time management
  • Team player, able to lead by example
  • High level of interpersonal skills including the ability to be able to interact with people at all levels
  • Ability to problem solve
  • Flexible attitude to working outside of core job role and working hours
  • Assertiveness
  • Professional appearance and demeanour
  • Ability to work autonomously and from own initiative as well as part of a team

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