Overview

A leading provider of technical B2B products are looking for someone with a strong interest in/knowledge of engineering to carry out their customer service/sales function.

Salary: £16,000 – £18,000

Main Duties

  • Providing selections using specialised software package
  • Producing quotations in accordance with specifications/schedules
  • Order Processing (Order, OIR, Op sheets, schedules)
  • Phone Enquiries – Assist customers with enquiries
  • Email Enquiries – General information, wiring diagrams, literature.
  • Technical sales for the company’s products
  • Providing technical support to M & E consultants and contractors
  • Maintaining current relationships
  • Create new contacts and sales leads
  • Provide monthly sales forecasts
  • Updating CRM/Database system with accurate sales leads
  • Project management of individual sales (gathering correct information and making sure projects run smoothly & correctly)

Requirements

  • Engineering/ Building Services experience or a keen interest in the Construction/Engineering
  • Academically – good Mathematical and English , Science is useful but not essential
  • Good Computer skills particularly Excel and Database (will be required to learn the Computair and new CRM software packages)
  • Able to work within a team
  • Willingness to learn and research
  • Methodical approach and good multi-tasker
  • Confident and patient approach with Customers
  • Other factors which may be considered – locality to Office and previous experience

In order to be put forward for this position, you will need to come in and register in our office in Kingston.

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