Overview

A well-established insurance company based in Harrow are looking for a highly-organised junior administrator to join as a Trainee Account Handler.

Salary: £18,000 (rising to £20,000 after probation)

To provide a quality service to existing clients, covering all aspects of their insurance arrangements; to advise, review, arrange and secure the appropriate cover at a competitive premium.
Carry out instructions regarding the arrangement or amendment of insurance for clients, referring the query to the appropriate person when the enquiry falls outside own experience or knowledge.
Deal with telephone enquiries promptly, referring the query to the appropriate person when the enquiry falls outside your own experience or knowledge.
Be aware of market developments in your business areas and bring them to the attention of clients and colleagues where appropriate.
Input new business, amendments and renewals on the computer system to maintain accurate records, keeping hard-copy records on customer files where appropriate and in accordance with company procedures.
Exercise judgement when reviewing proposals, either new or renewals, referring to a senior colleague or insurer when appropriate.
Attach correct wordings to certificates including any other wording (exclusions, conditions, warranties etc.) in respect of self-issue policies.
Liaise with Insurers, other colleagues and Claims Handlers when appropriate.

Ability to prioritise and organise own workload to ensure deadlines are adhered to.
Ability to develop and sustain relationships with customers and insurers.
Excellent relationship skills.
Enthusiasm, initiative, problem solver, dependability and accountability
Accurate data input skills
Company operating system
MS Word
MS Outlook
Excel

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Trainee Account Handler